The free fax plan
30 outbound pages a month on a shared number, with no inbox and no delivery tracking.
- Who can use it
- All staff
- Where
- Account SettingsFax
Starter costs nothing and is switched on from the card on the fax page. See Set up fax.
It is not a smaller version of the paid fax page. It is a different page.
What you get
Thirty outbound pages a month, on a number shared with other clinics. The allowance resets at the start of each month and the card tells you when: Resets October 31.
The bar shows what is left, not what is used, so a full bar means you have sent nothing. At zero of thirty it is full.
What you do not get
That is the difference that matters most. On a paid plan every fax has a status you can watch, and a record afterwards. Here there is neither: no sent list, no delivery confirmation, and no way to tell afterwards whether a fax arrived. The app says the same thing again once a fax goes: Free plan faxes are not tracked — contact your recipient to confirm receipt.
If a fax has to be confirmed, confirm it yourself by telephone, or use a paid plan.
There is also no inbox. The number is shared, so nothing can be received on it. Receiving needs a number of your own, which is what the paid plans add. See Receive a fax.
What to know
- The pages are outbound only. On a paid plan the monthly limit counts sent and received pages together, because there are both.
- Send New Fax opens the same Send Fax dialog as a paid plan. See Send a fax.
- Moving up is a checkout, and the plan changes as soon as it is paid for, though a dedicated number takes longer to arrive. See Set up fax.