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Common:
Create a shared room
Send a fax
A client cannot hear you, or you cannot hear them
Run an EMDR set
Getting started
What HIPAA LINK is, and how a client reaches you.
Your room
Your check-in link, your waiting room, and what a client sees while they wait.
Shared rooms
One check-in link and one queue that several staff work from together.
The client queue
Everything between a client checking in and the call starting.
In a call
The call screen: what each control does, and how to change what you see.
Session tools
EMDR, the whiteboard, games, documents, consent, assessments and payments.
Notes and records
Progress notes, call history and your documents.
Fax
Sending and receiving faxes, and your fax plan.
Your practice
Your organization, your staff and their seats, and account security.
Security and privacy
How your information is protected, what we keep, and the agreement that covers it.
Plans and billing
Your plan, your card and your invoices.
For clients
Joining a visit with your provider. No account needed.
Troubleshooting
What to try when a call, a link or a device is not working.
Still stuck?
We are happy to help.
What to send support
support@hipaalink.net