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Set your organization name and logo

What clients see above your name while they wait.

Who can use it
Clinic admins
Where
Account SettingsOrganization Details
  1. Open Account Settings › Organization Details.
  2. Set Provider/Organization Name.
  3. Upload an Organization Logo.
  4. Select Save.
Two rows of a settings form. Organization Logo shows the current logo in a wide bordered box with an Upload File button beside it, the maximum file size and the accepted formats underneath, and a Remove link below the box. Provider slash Organization Name follows, marked required, with the clinic name in a text field.
The logo box shows the file as it will be used. Remove under it clears the logo without replacing it.

A logo may be up to 10 MB, as a jpg, png or webp. There is no SVG.

Provider/Organization Name is required; the logo is not. A clinic with no logo simply shows its name.

Where it appears

The logo is uploaded exactly as you choose it. Nothing is cropped or trimmed, so whatever you export is what clients see.

It is shown in a wide area, so a wide logo fills it best. A square or tall one is not a problem: it is fitted whole, with space either side.

A client sees it at check-in, before they see your name. For most practices it is the only branding on the whole visit, which is a reason to use the real one rather than a placeholder.

What to know

  • The name is also what a shared room’s clinic URL is suggested from. See Create a shared room.
  • Changing either takes effect immediately for anyone checking in afterwards.